CalendarClub.co.uk offers a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may return it to us within 30 days of purchase for a prompt refund on the amount you paid for the item (including tax, but excluding shipping expense). It is acceptable to return a calendar with the shrink-wrap removed, as long as it contains no writing or other damage. Please note that we need the following before we can process a refund:
- The returned calendar
- The Packing Slip
- A letter explaining the reason for return
Damaged Calendars
We take special care to ensure that calendars leave our warehouse in perfect condition. However, if you receive a calendar that is damaged, we
will be happy to replace it at our expense. You will not be charged any additional
shipping or handling fees for replacement calendars. You must call a Customer
Service Representative at 0845 245 0387 to report the damaged calendar. Customer
Service hours. Please have your Order Number ready before you call.
Instructions for Return
- With the returned calendar(s), enclose the packing slip. Tape the box securely using heavy-duty packing tape
- Send your return via an insured carrier, such as Royal Mail Recorded Delivery. We cannot be responsible for lost returns
- Send returns to:
- Please allow 4 weeks for returns to be processed. Your charge card will be issued a credit. 5: If you do not receive credit for your return within the appropriate time frame, please trace your return shipment using the tracking number provided by the insured carrier you chose. If the tracking information indicates that CalendarClub.co.uk has received the package, please notify a customer service representative at 0845 245 0387. Customer Service hours. This will not affect your statutory rights.
CalendarClub.co.uk
Attention: Returns
Water Lane
Haven Banks
Exeter,
Devon
EX2 8BY
Note:CalendarClub.co.uk purchases cannot be returned to a Calendar Club store