CalendarClub.co.uk strives to process your order immediately after Checkout
so you can receive your calendars as soon as possible. Once you have hit the
Purchase button at Checkout, we begin to process your order.
If you decide after Checkout that you would like to cancel your order, please
call our Customer Service team at 0845 245 0387. Click here for Customer
Service hours. Or email
us. If you call or email within 24 hours, your credit card will be credited
for the entire purchase price and the cost of standard shipping as long as you
refuse delivery and "Return to Sender" when the calendar arrives. If you do
not call or email within 24 hours to cancel your order, we will not refund your
shipping charges. Special delivery postage charges will not be refunded under
any circumstances.
If you only want to return a portion of your order, return the unwanted portion
of your order by following these instructions:
1: Enclose the original packing slip with the calendar(s) you are returning.
Tape the box securely using heavy-duty packing tape.
2: Send your return via an insured carrier, such as Royal Mail Recorded Delivery
or Special Delivery. We cannot be responsible for lost returns.
3: Send returns to:
CalendarClub.co.uk
Attention: Returns
Water Lane
Haven Banks
Exeter
Devon
EX2 8BY
Please allow 4 weeks for returns to be processed. Your credit card will be credited
the entire purchase price of the returned calendars, minus any shipping charges.
If you do not receive credit for your return within the appropriate time frame,
please trace your return shipment using the tracking number provided to you
by the shipper. If the tracking information indicates that CalendarClub.co.uk
has received the package, please notify a customer service representative at
0845 245 0387. Customer
Service hours.